Plans and prices
What a plan includes, how billing periods, setup fees and taxes work, and where to see your own plan.
Every hosting account runs on one plan. The plan sets the resources you can use and which panel tools you get. The current plans and prices are on our pricing page, which reads them from the same system that bills you, so the price you see there is the price you pay at checkout.
What a plan includes
| Part | What it means |
|---|---|
| Resources | Limits such as disk space, bandwidth, and how many domains, DNS zones, mail domains, mailboxes, databases, cron jobs and backups you can have. |
| Panel tools | The tools on your panel's home page. Tools a plan leaves out are not shown, and opening one says "This tool is not included in your plan". |
You see your own usage on the panel's home page under Statistics: each bar turns amber at 70% and red at 90% of the limit.
Billing periods
A plan can be paid monthly or yearly, where both are offered. You pay in advance for each period, and the subscription renews automatically at the end of it until you cancel.
A renewal costs the plan's price. There are no introductory prices that rise at the first renewal. A coupon takes money off the first payment only. See Coupons.
Setup fees
Some plans have a one-off setup fee. The signup page shows it next to the price (for example "+ … setup"), and it appears as its own line, Setup fee, on your first invoice. It is not charged again at renewal.
Taxes
Where tax applies, it appears as its own line on your invoice. When you pay through Paddle, Paddle is the seller of record: it calculates the tax and sends you the tax invoice, and the panel's copy is a receipt.
Currency
Each price is set in one currency, shown with the amount. When you change plan, you can move only to prices in the same currency as your current one.
See your current plan
| Where | What it shows |
|---|---|
| Preferences → Billing | The plan name and price, its status, when it renews and how you pay. |
| The panel's home page, General Information | Hosting Package: the package your hosting account runs on. |
| Preferences → Account Preferences | Package, with your server and other account details. |
Subscription statuses
| Status on Billing | Meaning |
|---|---|
| Active | Paid and running. |
| Past due | A payment failed or an invoice is overdue. You get reminders by email. See Failed payments. |
| Suspended (billing) | Not paid after the grace period, so the hosting account is suspended. Nothing is deleted. |
| Cancelled | The subscription has ended. |
To move to another plan, see Change your plan.
Related
- Change your planUpgrade straight away, or move to a smaller plan or another billing period at your next renewal.
- Payment methodsThe ways you can pay for hosting, how each one works, and how to update the card or account you pay with.
- CouponsUse a coupon code when you order, and what it takes off.
- Invoices and receiptsFind your invoices, pay an open one, and print an invoice or receipt.
- A tool is not in my planThe panel says "This tool is not included in your plan" or "This tool is not shared with you", or a tool is missing from the home page.
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